How long does it take to process an order?

The order processing time is indicated on the product card of each mirror.

Our offer includes mirrors available with Express shipping!
If you order an in-stock item by 12:00 PM, we'll ship it the same day, and your package will arrive the next business day . Items eligible for this fast delivery are marked with a green truck icon .

What is the difference between the Basic, Smart and Smart+ equipment packages?

The difference between the packages lies in the level of personalization and technological advancement . The Basic package includes a mirror as standard, while the Smart and Smart+ packages offer additional touchscreen functions and adjustable lighting.

Choose the right package for your needs:

  • Basic if you need a durable mirror with good, constant light .
  • Smart if you want to have control over the light and the ability to turn on misting.
  • Smart+ , if you expect complete luxury, intelligent functions and the highest comfort.

How do I file a complaint in the event of component failure (e.g. power supply, LED strip, switch) during the warranty period?

All our mirrors are covered by a 24-month manufacturer's warranty . Should any component failure occur, please contact Customer Service (by email) with the following information:

  • Order number,
  • Precise description of the fault,
  • Visual documentation (photos or video recording).

Can a mirror with built-in LED lighting serve as the main light source in a room?

LED mirrors provide elegant and functional lighting that perfectly enhances interior design. They perfectly fill in shadows on the face, improving visibility during everyday activities like applying makeup or shaving.

To achieve optimal lighting conditions throughout the room (except for the mirror area) , it is worth combining them with additional lighting, e.g. wall lamps or ceiling lamps, which will complete the effect and ensure maximum comfort of use.

Do you accept orders for mirrors with non-standard dimensions?

Yes, we offer custom mirrors! We fulfill individual orders, tailored to each project. For a quick and accurate quote, please contact Customer Service . It's best to include a sketch with dimensions and specifications – this will significantly speed up the implementation process.

What light color should I choose for a mirror?

Our products offer the best colors available on the market:

The Basic series mirrors are equipped with constant neutral light (approx. 4000K), universal and naturally reproducing colors.

Mirrors from the Smart and Smart+ series have a variable light color function, you can smoothly adjust it from cold (approx. 6000K) , through neutral (approx. 4000K) , to warm (approx. 3000K) , adapting the lighting to your needs and mood.

How to choose the right mirror size?

The choice of mirror size depends on the place where it is to be placed.

  • For the bathroom, the best mirrors are those with a width similar to the width of the sink or cabinet.
  • Full-size mirrors look good in the hallway and dressing room, as they allow you to see your entire figure.
  • In a living room or bedroom, a mirror can be a decoration; it is worth choosing it in proportion to the wall or furniture on which it will hang.

For individual orders, you can choose any size, and our team will be happy to advise you on the best solution.

Do the products come with a warranty?

All our products are covered by a 2-year warranty ,
This ensures safe and high-quality purchases. If any defects occur during this time, please contact our customer service department.